Textbook Return Policy

Textbooks are available in the store at least one week before the beginning of the term. The Dana College Bookstore does sell all of the required materials for courses on the Dana College campus. We do stock many used titles depending on availability.

Textbooks for the Fall Semester are available the middle of August.

Arrangement

Textbooks are located in a U-shaped area in the southwest corner of the Bookstore. They are arranged according to the first five numbers on a student's schedule. Each textbook has a shelf tag that hangs beneath the textbook and lists the number of texts required for each course. LARP books and Senior Seminar books are located at the end of the aisles.

Advantage of Buying Textbooks at the Dana Bookstore

You know you are getting the exact editions and package that the instructor has ordered.
No waiting period for shipment.
Many titles are available used at 75% of the new book price.
Should you need to return your book, within the terms of the refund policy , your refund is immediate.
The money you spend stays on campus and is returned to the Dana College scholarship fund.

When a Title You Need Has Run Out

Please check with a staff person to make certain there aren't any copies elsewhere in the Bookstore. If not, the Bookstore offers a special order service. Simply fill out the special order card with the textbook information from the shelf tag and your name and campus mailbox number. Bring the completed card to the cash register. The new price will be charged for the special order, but a refund from new to used will be given if a used text is received. A card will be put in your campus mailbox when the book is at the Dana Bookstore. Bring the card to one of the Bookstore staff, and they will get your book for you.

Textbook Returns

1. NEW Textbooks must be in NEW condition (unmarked and shrink-wrapped if applicable).

2. All books must have the original price sticker.

3. The correct Dana Bookstore cash register receipt MUST be presented to receive a refund. Textbooks that were purchased with a credit card can only be refunded to that credit card. Bookstore charge sheet purchases will only be refunded to the student account.

4. Books must be returned within 6 business days from the first day of the semester (dates are posted). For interim and summer school, the deadline is by close of business on the second day of the term.

5. LARP books can only be returned within the stated return period if LARP has been dropped. A completed add/drop or change of registration form from the Registrar's Office is required.

6. Identify your books with special markings after the first six days of class.

GENERAL MERCHANDISE POLICY

The Dana College Bookstore's return and exchange policy is as follows: If a product you purchase is not the right size and/or color, simply ship it back to us, at your expense, within 30 days, and we will send you the correct item with additional $7.50 shipping charges.

If you wish to return a product for a refund, please bring it to the store or send it to us, at your expense, and we will credit you for ONLY the price of the product.

WE DO NOT SHIP INTERNATIONALLY.

Last updated: February 11, 2008